Mac

A San Francisco local’s advice to Macworld attendees

Third StreetI have been living and working in downtown San Francisco for almost eight years now. Until a month ago, my office window (right) used to overlook Third Street and the Moscone center. San Francisco is a popular convention destination (one wonders why proctologists seem to prefer it to, say, Detroit) but Macworld Expo is definitely the biggest show in town. Restaurants and hotels are taken by storm, taxis become scarce, traffic gets even snarlier and the lines at Metron eateries cross the threshold of ludicrousness. So here are a few tips for Macworld attendees to have a better time and not caught in tourist traps.

Transportation

Driving in San Francisco is a non-starter. Traffic is horrendous, parking is scarce and you would lose far too much time just getting around. SF Muni is a pretty good public transport system (at least by admittedly paltry US standards) and their 1, 3 or 7 day Passport passes are good value.

Cars are mostly useless inside the city, but nice if you want to drive to make a Fry’s run or a day trip to Marin across the Golden Gate. If you must drive, the friendly folks at Reliable Rent-a-Car will give you decent rates on Toyotas. Until I bought a car last month, they were my go-to place for when I needed a car.

Lunch

San Francisco has the best food in the United States, but you wouldn’t know if from the overpriced eateries in a three block radius. The Firewood Cafe and Buckhorn Grill in the Metron are actually reasonably decent, but the throngs of convention-goers mean long lines. Mo’s Grille has excellent burgers (I recommend the aptly named “Belly Buster”), and since access to it is a little tortuous, you have a fighting chance (it is literally just above the Moscone South).

Ranging a little further, Nova has decent burgers and a lovely lobster quesadilla, and the new Westfield Mall three blocks to the west has a decent food court. Some good local chains are Bistro Burger, S.F. Soup Co. or Café Madeleine (official birthday cake purveyor to Kefta).

That said, the best lunch experience is to take the historic F line streetcar to the Ferry Building Marketplace with its wide variety of gourmet food stores and eateries. I heartily recommend the clam chowder at Ferry Plaza Seafood (it used to be my Friday lunch of choice) or the eclectic fare at Boulette’s Larder. Chocolates from Michael Recchiuti or fresh-pressed olive oil from Stonehouse make for great (and edible) souvenirs.

Staying hydrated is important when you expect to spend an entire day on the show floor. There is a Whole Foods store a mere block away where you can buy any required provisions.

Dining

Dining in San Francisco is an embarrassment of riches, it would be a shame to settle for overpriced hotel food. A word to the wise: most of the better places are hooked into the OpenTable reservation system which makes finding a good place with availability a much less hit-and-miss affair. This year Macworld coincides with the annual Dine About Town event where participating restaurants will offer specially discounted menus.

Equipment

Murphy’s law will strike at the worst possible moment. If you need help with your Mac, the geniuses at the San Francisco Apple Store (or the smaller Chestnut Street and Stonestown locations) can help. It’s also good to keep in mind the Apple stores all offer free WiFi connectivity.

If you need commodity spare parts like a USB hub in a hurry, Central Computers is a mere block away and carries a wide assortment, albeit PC-centric.

If you are an attendee and have questions I have not answered, please feel free to email me, my contact info is at the right.

iPhone first impressions

I thought I would escape the frenzy of iPhone hype by filtering out any mentions of it from my feed reader. In fact, I was quite resentful of the way the iPhone launch pushed out the release of OS X 10.5 Leopard to October 2007. On my way to my cousin’s wedding on Friday June 29th, I passed by the San Francisco Apple Store and saw the line. It was actually fairly tame, as it only went halfway around the block (when the store originally opened, the line went all the way around and spilled over into Market Street).

Of course, when I came back, I had to see one. One of the petty annoyances with my Nokia E62 was how it would take several seconds for the address book to load. The iPhone, despite having a much more computationally intensive user interface, still manages to have lightning-quick responsiveness to user input. That itself convinced me to buy one.

The iPhone mostly meets or even exceeds the hype. The user interface is exceptionally good, let alone for a version 1.0 product. Some quick notes from a Nokia E62 switcher (my previous phone was also using Cingular/AT&T):

  • Email and web are very snappy. The SSL implementation on the E62 would take forever to negotiate with my home IMAP server (as in several minutes), the iPhone’s is instant. The E62’s web browser, despite being based on the same WebKit code base as Apple’s Safari, could not run two concurrent AJAX XMLHttpRequest concurrently, Safari has no such problems.
  • The battery life is very short, well under 2 days, and it takes a long time to fully charge.
  • The glass screen does not scratch, but it does show fingerprints and smudges.
  • The virtual keyboard is surprisingly effective. This was the single biggest area where I thought it would fall short, but it actually performs far better than the E62’s chiclet keys. Part of the reason is that the E62’s keys actually wobble when you press them, which doesn’t make for precise typing, and they are so tiny anyway that it’s hard to type accurately without pressing other keys in the process. The iPhone’s magnification effect as well as the fact you can slide your finger to correct a misregistered virtual keypress, makes for much faster typing. The predictive text engine is also far superior to schemes like Symbian’s, or T9. T9 is unbearably annoying in the same vein as Microsoft Word’s noxious autocorrect functionality or Clippy, I always disable T9 on any phone that has it, the iPhone’s system is unobtrusive and eminently usable in comparison.
  • The sound quality on the iPhone is not at the same level as the E62, specially for the speakerphone.
  • No voice recorder. A rather silly omission.
  • The calendar does not support To-Do list items from iCal. This is ridiculous.
  • You cannot use iTunes music files as either the ring tone or alarm sound. This was probably to appease AT&T and the RIAA, who seem to believe they have a divine right to make you pay over again and again for the same music. Even if I were prepared to accept their racketeering and pay the obscenely expensive charge for a ring tone, I seriously doubt they would have what I used for mine on the E62, the finale theme from Sibelius’ Kullervo op. 9.
  • The recessed phone jack is incompatible with most earphones like my ER-4P, but it works just fine with B&O A8, whose jack is actually a fairly thin molded connector wrapped in a rubber jacket that easily slips off to accommodate the iPhone jack.
  • Safari has no option to remember passwords for you, unlike the desktop version, and it does not recognize the standard http://login:password@site/ convention either, which makes logging onto Temboz harder than it has to be.
  • The Bluetooth functionality in the iPhone is pretty minimal, limited to using Bluetooth wireless headsets and not much more. You cannot beam business cards or photos. Unlike the E62, I cannot use it as a modem for either my MacBook Pro or my Nokia N800. Since there is no SSH client on the iPhone, this could bite me when I need emergency access. Then again, the $20 unlimited data plan for iPhones is half the price of my previous $39.99 unlimited data plan.
  • Not supporting Java or Flash is a feature, not a bug.
  • The camera, as could be expected, is mediocre. We all know the only purpose is to snap facsimiles of notes, billboards, flyers. whiteboards and the like.
  • The calculator is minimal. It does not support RPN and does not have either scientific or financial capabilities.
  • You can specify 24-hour time format, but there is no way to specify ISO date format.
  • The iPhone seems incompatible with my SendStation PocketDock Line Out USB, and thus I cannot connect it to my Ray Samuels Hornet pocket headphone amplifier and full-size Sennheiser and AKG headphones. It is also incompatible with Apple’s own universal AV dock, and displays a warning message telling you so. Then again, since it is a GSM phone, the annoying pulsating buzz induced by GSM would make such an arrangement impractical.

Update (2007-07-13):

It must be the Friday 13th effect at work… My iPhone seems to have developed a defective proximity sensor. The phone works as a speakerphone, but no longer turns the headset speaker on when I bring it to my ear. Resetting and even restoring the phone does not help, it’s probably a hardware issue.

Fortunately, the SF Apple Store Genius Bar let me in this evening without an appointment, and swapped it for a new one. This was the first time they had seen this particular problem, and they told me Apple’s policy for the first month is to do full replacements and collect field failures for analysis. The repair process afterwards seems to be still up in the air. I would recommend they have swap or loaner units on hand, as people are less likely to tolerate not having a phone than not being able to listen to music for a week.

MacBook Pro 3G first impressions

I upgraded my MacBook Pro to the third-generation model so I can bump up my RAM to 4GB. Aperture and CS3 are very resource-intensive, and the 2GB upper limit of my first-generation MBP was somewhat constraining.

I just transferred my files over using Apple’s migration utility and target firewire mode. The process, while not 100% automated (it did not transfer X11, for instance, or some of the preferences), is far smoother than any Windows equivalent. Here are my first impressions on the new model:

  • The new, environmentally friendly mercury-free LED backlight is definitely more blue in tone than the pinkish cold-cathode fluorescent backlight on the old model. The default ColorSync monitor profile does a good job of compensating for this, however. There is some vignetting on the 15″ screen (darkening in the corners). I wonder how the 17″ model fares, and whether they had to add additional LEDs for a more even backlight illumination.
  • This machine is fast. It blows my dual-2GHz G5 PowerMac out of the water in all benchmarks other than disk I/O. Unsurprisingly, it is also much faster than the first-generation machine, specially on graphics but also on disk I/O.
  • It does not heat up quite as much as the older Core Duo model, the heat level, while high, never reaches a potentially dangerous temperature. This is probably due to improved power management, as running two Parallels virtual machine will bring it up to the same pant-scorching levels as the Core Duo.

Yet another AppleTV article

Ever since my Panasonic PVR died and I switched to an Elgato EyeTV 250 for my PVR needs, I hardly ever use my 32″ Sharp Aquos LCD HDTV, and do most of my watching on my Mac’s 23″ Cinema HD display.

To rectify this, I purchased an AppleTV yesterday at the San Francisco Apple Store, where they are prominently displayed, hooked up to Sony Bravia LCD TVs. While their choice of TV is questionable (remember, Sony is a four-letter word), the demo is effective for those who did not get to see it at MacWorld Expo 2007.

In all likelihood, I will cancel my Comcast cable subscription in a few days. The only TV shows I watch are:

  • Battlestar Galactica (iTunes season pass: $34.99)
  • South Park (iTunes season pass: $23.99)
  • The Simpsons (not available on iTunes yet)
  • Family Guy (although the show has become stale and probably on its way out)

I stopped watching live TV seven years ago when I bought my first PVR (a TiVo Series 1). My monthly Comcast bill is $56.20 (basic extended analog cable, no premium channels). Purchasing an iTunes season pass for Galactica and South Park would cost me just slightly more than one month of Comcast’s “service”. This also means the AppleTV will have paid for itself in less than 6 months (the famous “return on investment” or ROI metric used by IT departments to estimate whether a project is worthwhile or not). The Fox shows I can get over ATSC HDTV because I have an Elgato EyeTV 500 ATSC DTV/HDTV to Firewire tuner (broadcast flag free), and direct line of sight to Sutro Tower, where the San Francisco digital TV over-the-air signals are beamed from.

Of course, the satisfaction of firing the cable company, with its tendency to jack prices up much faster than inflation for ever degrading service, is in itself priceless. As a bonus, the iTunes shows are fully digital, and without ads.

The limiting factor is of course the abysmally slow standard of what passes for broadband in the US. Ironically, I left Europe for California in 2000 because I thought the epicenter of the Internet industry was here, but nowadays the US lags badly behind even formerly dirigiste France in terms of optical broadband and high speed DSL.

Broadband prices are much higher in the US — I pay $70 per month for 2.5 Mbps downstream and 384 kbps upstream, when in France I would get 18 Mbps for half that price (or 70 Mbps for the same price as in the US in the many areas that are getting optical coverage). This is despite the fact my former colleagues at France Telecom face labor costs and Internet transit costs double those of US carriers (the US’ central role in terms of connectivity means US carriers can impose peering terms where non-US carriers pay the lion’s share of the transoceanic cable costs, even now that Euro or Asian Internet traffic is beginning to eclipse US traffic). The reason for high prices is of course the coddling of the AT&T-Verizon-Comcast oligopoly by a FCC overly influenced by the doctrinaire Chicago School of economics, which refuses to accept even the theoretical possibility of a monopoly…

AppleTV is the second key product in Apple’s digital hub strategy, and like the iPod, it is also available to Windows users. Apple did learn from its mistakes in the 1980s, where it lost potential dominance of the desktop PC market to Microsoft by having unrealistically maximalist designs on the market. In some way, this is akin to the virtualization phenomenon shaking corporate IT: like the browser or Parallels, iTunes is another middleware layer that makes the operating system almost irrelevant – Windows users can switch painlessly to the Macintosh, once they realize the elegance and simplicity of the iPod and AppleTV also apply to the Mac and they do not have to settle for the inferior Windows experience.

Now, AppleTV is a semi-closed environment like the iPod. I refuse on principle to buy low-quality, DRM-infested music tracks from the iTunes store. Switching to DRM-infested video tracks from the Apple store is not very consistent. For my defense, I must say:

  • Unlike music, video is something you see once and usually never again. Thus, the DRM restrictions are less onerous (still outrageous, but less unacceptably so).
  • There is no legal non-DRM alternative, unlike CDs for music.
  • Cable companies are really, really evil…

Last but not least, just as you can load your iPod with high-quality, non-DRM music ripped from good old CDs and SACDs, you can load video into iTunes from various sources other than Apple, such as the excellent Elgato EyeTV PVR software, a DVD ripper like Handbrake, podcasts and probably all sorts of other mechanisms in the future (I would be surprised if YouTube did not come out with an AppleTV compatible service soon). Since Apple refuses to license its DRM, that effectively forces other players to use non-DRM video. Who said two wrongs do not make one right?

In any case, I fully expect the AppleTV to be reverse-engineered and alternative operating systems made available for it, just as Rockbox provides FLAC support and gapless playback on the iPod, or how people managed to get Linux running on the original Xbox. Apple is probably not subsidizing the AppleTV the way Microsoft does with its game consoles, so they probably do not have a strong incentive to prevent repurposing with mechanisms like the encrypted boot loader on the Xbox. Less than a week after initial availability, there are already reports of people upgrading the internal hard drive…

Flat-panel HDTVs were the star of the 2006 holiday shopping season, thanks in no small part to free-falling prices. There is now a critical mass of people in the US who are starting to realize just how lousy standard definition TV is, like my friend and colleague Frank who can’t bear to watch his TiVo Series 1 any more now that he has a humongous rear-projection 1080p screen, and is mulling building his own MythTV or Freevo box.

The iPod is already a mass-market phenomenon. I believe Apple has a real shot of taking a huge chunk of the cable companies’ business away from them. Hollywood will be cheering, because Steve Jobs is one of them, and they can make much more profit from iTunes Store sales than from the crumbs the cable distribution monopolies grant them. Of course, there will be collateral damage like TiVo (not that I would particularly mind), and possibly NetFlix. Presumably Microsoft will do the same by adding equivalent functionality to the Xbox 360. Sony will try, but will fail utterly because of its insistence on polluting everything with proprietary yet unusable pseudo-standards and unredeemably horrid software. All in all, the television industry is in for some mighty interesting times.

Update (2007-03-24 10AM):

I have just cancelled my Comcast subscription. The guy handling the cancellation was actually very friendly, and we talked a little about South Park, TiVo, digital TVs and DVR options. They did not put any hurdles or unnecessary hoops to jump through in the cancellation process, you have to grant them that. Contrast this with scumbags like AOL who have been repeatedly slammed by state attorney-generals for fraudulently keeping on charging users after cancellation. The cable company’s pricing policies may be evil, but their customer service seems pretty good.

MacWorld SF 2007 round-up

One of the perks of living in San Francisco is easy access to MacWorld Expo. I can literally see the Moscone center a mere two blocks from my new office window. This year’s show spanned both North and South halls, but in some ways was a let-down compared to the last two.

Of course, all the buzz was about the iPhone. The amazing thing is not that Apple should make one, but rather that not a single cell phone manufacturer has a clue about design and ergonomics. Nokia used to, but they have backslid badly with their sluggish and over-complex Series 60 allegedly smart phones.

The prototypes were securely held under glass bells, presumably to preserve them from the salivating legions of the Mac faithful. From the demos, it looks pretty snappy compared to the incredibly sluggish Symbian or Windows Mobile equivalents, but I have serious doubts as to whether even Apple can make on-screen virtual keyboards work.

The other marquee product is the Apple TV, essentially a severely anorexic Mac mini without an optical drive or separate power brick, and running an unspecified embedded OS with the Front Row user interface. Pity it is limited to 720p (the 1080i support is interpolated). At a time when CompUSA sells a top of the line 42 inch Sharp Aquos 1080p LCD flat panel for under $2000, the lack of 1080p support is puzzling.

I haven’t seen that much innovation among the third party vendor stands either. Here is what I did find at least somewhat noteworthy:

  • Fujitsu came out with a new model of its ScanSnap document scanner line, the S500M, the only document scanner with official Mac OS X support. They claim the new model is slightly faster, and has a much improved paper feed. Indeed, the 5110EOX2 I have is annoyingly prone to double-feeding. The new model is also bundled with ReadIRIS Pro and Acrobat 7 Standard, a pretty good bundle all in all since those two programs together retail for nearly the same price as the scanner.
  • Speaking of PDF, viewing the PDFpen demo makes me regret even more shelling for that piece of bloatware that is Acrobat. Simple, inexpensive software to manage and edit your PDFs. They have a show special, 20% off if you follow the link www.smileonmymac.com/macworld.
  • Invisible Shield was demonstrating its self-healing protective plastic film for various gizmos by shaking an iPod mini in a box filled with screws and bolts, and showing how it survived unscathed. They also make protective films for digital camera LCDs, this looks like an interesting option since DSLR LCDs are very easily scratched.
  • A number of stands were using the Logitech 3DConnexion SpaceNavigator controller. Ovolab (makers of the excellent Phlink answering machine peripheral, were demoing a photo geocoding application Geophoto, with lightning-fast Google Earth style navigation (oddly enough, the Google stand did not use this nifty human interface device). The controller has six degrees of freedom and is remarkable easy to pick up.
  • Logitech has a fairly subdued stand. There were no real demonstrations of their NuLOOQ controller for Photoshop users, nor of their newly acquired SlimDevices Transporter, or Harmony programmable remotes. The emphasis was on their laser mice. SlimDevices was a popular draw at previous MacWorlds, I am not sure whether Logitech has gotten a grip on how to market that product line yet.
  • Infrant had a small stand with a ReadyNAS NV+. I had never seen this NAS before, it is much smaller, quieter and more solidly built than I expected. The rep at the counter was a new recruit and not all that knowledgeable about the product (I asked whether they expect to support iSCSI soon, which would make it a killer expansion option for my Solaris 10 home server with ZFS). Infrant has a partnership with SlimDevices, and the bundle of a Squeezebox with a ReadyNAS is one of the most attractive networked digital music options available, far superior to the flashy but ultimately unsatisfying Sonos.
  • Matias was demonstrating a prototype of their new TactilePro 2.0 keyboard. They now make their mechanical keyswitches by themselves instead of buying them from Alps (as with the version 1.0 Tactilepro I am using to type this blog entry). I like the original version so much I bought a spare when Alps announced it was discontinuing the keyswitches. The feel of the 2.0 is slightly different from the old one, but it still has that honest-to-goodness clickety-clack feel, albeit with a more subdued sound. The other differences involve upgrading the built-in hub to USB 2.0 and adding the Optimizer feature, which turns the useless Caps Lock key into a shortcut key instead. I remap the Caps Lock key to Control anyways on Macs, Windows and Solaris, so this last feature is of dubious interest to me.
  • Intelliscanner was selling rebadged Symbol CS1504 scanners for $250. Save your money, buy the OEM Symbol version for under $100 and use my free Python driver instead.
  • Canon was out in force, as was HP. Nikon and Epson had smaller stands this year. I got to handle the excellent new Canon HV10 HD camcorder, the new 70-200mm f/4L IS lens (a version of the excellent 70-200mm f/4L lens I already own, with gyroscopic optical Image Stabilization added), and the upcoming new Pixma Pro 9500 pigment ink printer that should compete with the Epson R2400 and the HP B9810.